McAfee, A. (2005). Pharmacy service improvement at CVS (A). Harvard

0
(0)

McAfee, A. (2005). Pharmacy service improvement at CVS (A). Harvard Business School. Retrieved from https://hbr.org/product/pharmacy-service-improvement-at-cvs-a/606015-PDF-ENG

  1. Do you see the problems at CVS justifying a process transformation? Why or why not? Explain using concepts learned about business process re-engineering/transformation
  2. What changes on the managerial level would you recommend for PSI at CVS?
  3. What process changes would you recommend for PST at CVS?
  4. What is the role of technology, if any, for PSI at CVS?
  5. How would you test your recommended changes to the process to make sure an improvement has been achieved?
  6. What groups, if any, are likely to have problems with your proposed solution? How will you deal with their objections?

 Breadth of analysis: all case issues, as indicated in the provided case questions, have been adequately addressed/20b. Depth of analysis: case issues are analyzed with adequate depth/20c. Connections to theoretical concepts: analysis refers to the appropriate concepts and terms learned in the unit/ readings/15d. Action plans/ recommendations: analysis had led to sound and well justified recommendations/ action plans

How useful was this post?

Click on a star to rate it!

Average rating 0 / 5. Vote count: 0

No votes so far! Be the first to rate this post.

Table of Contents

Calculate your order
Pages (275 words)
Standard price: $0.00

Latest Reviews

Impressed with the sample above? Wait there is more

Related Questions

New questions

Don't Let Questions or Concerns Hold You Back - Make a Free Inquiry Now!