(Answered) Operation Management 2: “Want to Perfect Your Company’s Service? Use Behavioral Science,” Richard B. Chase and Sriram Dasu, “Harvard Business Review,” June 2001

Reading “Want to Perfect Your Company’s Service? Use Behavioral Science,” Richard B. Chase and Sriram Dasu, “Harvard Business Review,” June 2001. Reprint R0106D. 7 pages. “Porcini’s Pronto: Great Italian pizza without the wait,” Harvard Business School Case 4277-PDF-ENG, April 4, 2011, 12 pages. Part 1: more important Answer the following questions in a Word document […]

(Answered) Service Marketing Management Concepts

Description 2500 words 10% + or – Based on Carphone Warehouse. With reference to a service organisation of your choice, critically evaluate how the following approaches to service marketing management – namely, • process improvement, • human aspects and • managing resource capacity can potentially contribute to the success of a service organisation. Your evaluation […]

(Answered) Teaching concepts related to customer service excellence.

This week, you will create a visual picture of what defines customer service excellence. Describe how all of the material could or should be used to inform your newly hired HR manager about how customer service should be done at your company. You are being promoted to Vice President, and you want to make sure […]

(Answered) Annotated bibliography: Customer service

Paper – Select a customer service related research topic that may apply to your discipline and to use for your final paper. Create an annotated bibliography. Please use APA format for the cover page, spacing, and citations. Organize your annotated bibliography alphabetically. The annotated bibliography must include a minimum of 10 sources. Each annotation should […]

(Answered) SOCIAL WORK IS THE COURSE: Critically analyse how you promote equality and anti-oppressive practice in relation to a specific service user group

Critically analyse how you promote equality and anti-oppressive practice in relation to a specific service user group or social work related topic. – Autistic children with learning disabilities aged 16 transitioning into adults who are moving to further education such as college or to live within the community. MUST BE IN WELSH CONTEXT WHEN USING […]

(Answered) For an organisation of your choice (a product or service provider is equally acceptable) conduct a marketing audit on the organisation

Your audit should contain the following: 1.A situational analysis including organisational goals, context and competitor activity. 2.A review of the internal strengths and weaknesses of the organisation. 3.The establishment of marketing objectives that support the organisational goals set out in section 1. 4.The development of outline marketing activities (4Ps or 7Ps) including a planning timetable […]

(Answered) NON-PROFIT SERVICE

 Description For this module, you will be using a very different writing style, and that is academic writing. One of the first tasks necessary to write an academically sound paper is research. Refined academic writing uses peer-reviewed academic journal articles, reports, briefs, or books to substantiate your presentation. Be sure and watch the provided video […]

(Answered) Evaluate an innovative product, process or service and the context within which it has been developed

Description Task Evaluate an innovative product, process or service and the context within which it has been developed Nature of submission Individual written assignment Format of submission 4,000 word Essay Weighting 100% Learning outcomes tested 1. Recognise and critically evaluate innovation and consider the application of ideas within a framework of product or service development […]

(Answered) Great Service Cleaning and Maintenance Company

Description Submit a written paper which is at least 2 pages in length, exclusive of the reference page. Papers should be double spaced in Times New Roman font which is no greater than 12 points in size. The paper should cite at least one source independent of the textbook. In this paper, please discuss the […]